Returns & Exchanges
At GLOWWA, we want you to be completely satisfied with your beauty journey; if a product doesn't meet your expectations, you can return unopened and unused items within 30 days of purchase. Our goal is to ensure your skincare and wellness routine is as seamless and effective as possible.
Initiate Your Return
Contact our dedicated support team with your order number and the reason for your return to receive a unique Return Authorization Number.
Prepare Your Package
Carefully pack the unused items in their original packaging, ensuring all security seals are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing